Video's not streaming, no free honey…

Home Forums Alphabear AB – Bugs & Technical Help Video's not streaming, no free honey…

This topic contains 3 replies, has 2 voices, and was last updated by  Scott (Spry Fox Support) 4 years, 2 months ago.

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    David White

    Downloaded yesterday, *might* be having fun with it….As far as I can tell, I can’t play more games at the moment because I am out of honey. Trying to play the videos to get more free honey has been giving me a video playback error every time today. Seemed OK yesterday, today, not at all.


    Sorry that the video isn’t working. It would be helpful if you could please send us a device log the next time this happens by following these instructions:

    Note that honey also recharges at a rate of roughly 1 honey every 2 minutes whenever you’re below 120 honey, so you should be able to play for free every few hours, even if the videos aren’t working for you.


    David White

    I have Android 4.1.1 Scott, so apparently that isn’t possible – but thanks for trying!


    :( Sorry about that. I wish we knew of a good way to get device logs from Android 4.1.1

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