Insufficient space on device

Home Forums Alphabear AB – Bugs & Technical Help Insufficient space on device

This topic contains 1 reply, has 2 voices, and was last updated by  Scott (Spry Fox Support) 4 years, 1 month ago.

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  • #21230

    Eznic

    I’ve just about removed everything i could from my Galaxy S6 to install the update for alphabear. Nothing worked – keeps saying insufficient space. I then uninstalled the game completely to reinstall and now it wont install at all due to ‘insufficient space’. I can install other apps no issue.

    #21235

    That’s unfortunately not an Alphabear issue–the app doesn’t do anything until installed.

    There are two things you can try before talking to your device manufacturer and/or Google (since Google makes the Android Operating System):

    1. Try the steps here: https://spryfox.zendesk.com/entries/60532334–Couldn-t-install-on-USB-storage-or-SD-card-Google-Play-versions-only- . The symptoms sound slightly different, but it may work for you.

    2. Email support@spryfox.com and say that you had problems installing. We can give you a link to download the game directly from us, which sometimes works for people having trouble downloading and/or installing from Google Play.

    If neither of those work, please contact your device manufacturer and/or Google. Instructions for contacting Google Support can be found here: https://spryfox.zendesk.com/entries/21908615-Contacting-the-folks-at-Google-Play-Support

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