Love the game. Only bug I’ve noticed is that often when I go to watch an ad to get more honey, the screen just says “please wait” for a while and no ad shows up. It then goes back to the honey screen with no change in coins but with my number of times I can watch ads decreased. Sometimes it will do this three times in a row and then the watch ads button is greyed out saying it’s unavailable and to try again tomorrow. Essentially some days I don’t get extra honey because of this and just have to wait for the counter to tick away slowly untl I have enough to play.
A few months ago the adds for both honey and coins stopped being options completely. Like, it’s not that they don’t work–they aren’t available. Every day. I haven’t been able to earn more coin or honey in ages. Should I e-mail support again, or is this a known bug?
This reply was modified 1 year, 2 months ago by K. Snow.
Definitely not a known issue–just now I was able to watch ads for coins on both iOS and Android devices. Please email us a new device log by following the instructions on this page: https://spryfox.zendesk.com/hc/en-us/articles/218995108 . Also, in your email please let us know what geography you’re playing in as this can affect ad availability.
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