Steam Version – Error in-game

Home Forums Triple Town TT – Bugs & Technical Help Steam Version – Error in-game

This topic contains 1 reply, has 2 voices, and was last updated by  Scott (Spry Fox Support) 5 years ago.

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  • #1994

    RicME85

    I have had the game through steam for a few weeks now but as of last night I have been getting error messages that pop up after a couple of moves and then locks the game. I have tried verifying the local files but that didnt do anything so I deleted game files and re-installed. It seems I have now lost any progress as it is showing the tutorial right from go but I also havent fixed the problem. The latest error to come up was this:

    1. Version: 1.20 31/12/2012
    2. Flash version: WIN 11,3,300,265
    3. Running on Desktop
    4. lang = en
    5. getServerTime()
    6. INIT 22222222222222222222222222
    7. ### ENTER CITY 00
    8. ### enterCITY from worldmapInit(): _city_code: 00 _old_score 0 old_years 0 _grid_info:
    9. gotoIdleState from enterCity
    10. ### world_map.setActiveCity :[object Object]
    11. ### start new city :[object Object]
    12. GameGrid init
    13. current round: 0
    14. startTutorial from gameInit
    15. new city: null
    16. cant save during tutorial mode
    17. current round: 1
    18. cant save during tutorial mode
    19. getServerTime() load done
    20. error trying to load server time: wrong hash retry: 1 in 2 seconds
    21. getServerTime() load done
    22. error trying to load server time: wrong hash retry: 2 in 4 seconds
    23. getServerTime() load done
    24. error trying to load server time: wrong hash retry: 3 in 8 seconds
    25. current round: 2
    26. cant save during tutorial mode
    27. current round: 3
    28. cant save during tutorial mode
    29. current round: 4
    30. cant save during tutorial mode
    31. getServerTime() load done
    32. ** ERROR ** getServerTime() hash not equal to expected
    33. ** UNCAUGHT_ERROR ** Error: getServerTime() hash not equal to expected

    #2110

    Thanks for reporting the problem! I am sorry to hear that it occurred. :-(

    We’ve just finished implementing something that should fix the “getServerTime() hash” error. It should go out in the next release (unfortunately I don’t have an ETA on when that will be).

    Unfortunately, the loss of progress probably occurred when you deleted your game files. If you’ve saved off a backup copy somewhere, please email support@spryfox.com and we can help you try to get it back.

    -Scott (Spry Fox Support)

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