Payed for unlimited turn, didn't got them

Home Forums Triple Town TT – Bugs & Technical Help Payed for unlimited turn, didn't got them

This topic contains 1 reply, has 2 voices, and was last updated by  Scott (Spry Fox Support) 4 years, 6 months ago.

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  • #18119

    fmudde

    Hello,

    Yesterday I’ve payed €3,95 for unlimited turns. The money is taken from my iTunes acount, but I still don’t have my unlimited moves. What to do? Or are there more people with this problem? When I try to buy it again it says I already purchase the unlimited moves and to click ‘Ok’ to download triple town again for free. But nothing happens. I’ve reinstalled it manually, with no result. Can someone help?

    Folkert Mudde

    #18128

    Hello Folkert,

    A decent number of people start out with that problem. I’m sorry that you also are one of them. Most people find that the steps on this page fix the problem: https://spryfox.zendesk.com/entries/22932697-restoring-purchases-from-itunes

    If that doesn’t work, please email support@spryfox.com and we can continue to help you from there.

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